Customer service on social networks

Moderate your messages and comments on your networks in one place.

Instant customer service
All your conversations under control


customer service on social networks

Leading companies are already using Metricool

Manage all of your messages and comments on your social networks with Metricool


Attend to your customers fast and effectively

The speed in response improves the relationships with your customers on social networks. Keep an active and personal dialog with your audience.

With Metricool you will manage:

Comments and direct messages from your Facebook Page

Direct messages from Twitter

Direct messages from Instagram

Google My Business reviews


Manage your social conversations in one place

Forget about having to access your business or brand’s social networks one by one when you need to answer comments and messages. You will have them all in one place with Metricool. Add moderators to your Metricool’s profile. Control access to your accounts without passwords.

 Other advantage that will help your business grow

Metrics storage

Metricool saves for you the data of your online presence.

Download on CSV

Export your data as a CSV file to analyze, cross check or share.

Unlimited historical data

With the Premium version you’ll be able to see your data forever.

Download your Instagram posts

Download a backup of all your posts so you can reuse them in the future.

Date filter

Analyze what happened one or two years back thanks to Metricool